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Into the networked age : how IBM and other firms are getting there now / James W. Cortada, Thomas S. Hargraves, with Edward Wakin and an IBM team of consultants.

By: Contributor(s): Material type: TextTextPublication details: New York : Oxford University Press, 1999.Description: xxi, 233 p. : ill. ; 24 cmISBN:
  • 0195124499 (alk. paper)
  • 9780195124491 (alk. paper)
Subject(s): DDC classification:
  • 338.7/61004/0973 21
LOC classification:
  • HD 69 C827i 1999
Online resources:
Contents:
The challenge of change, the response of transformation -- How the rules of the game are changing -- Making customers into partners -- Managing knowledge: issues and implications -- How to manage knowledge -- The leveraging of knowledge -- The "X" factor in transformation -- Process management in action -- Working partners: strategy and technology -- Technologies for today and tomorrow -- Leading the way.
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Holdings
Item type Current library Home library Collection Shelving location Call number Vol info Copy number Status Barcode
Libro Libro Biblioteca Juan Bosch Biblioteca Juan Bosch Ciencias Sociales Ciencias Sociales (3er. Piso) HD 69 C827i 1999 (Browse shelf(Opens below)) 1 1 Available 00000045079

Includes bibliographical references (p. 215-223) and index.

The challenge of change, the response of transformation -- How the rules of the game are changing -- Making customers into partners -- Managing knowledge: issues and implications -- How to manage knowledge -- The leveraging of knowledge -- The "X" factor in transformation -- Process management in action -- Working partners: strategy and technology -- Technologies for today and tomorrow -- Leading the way.

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