Curing health care : new strategies for quality improvement : a report on the National Demonstration Project on Quality Improvement in Health Care /

Berwick, Donald M. 1946-

Curing health care : new strategies for quality improvement : a report on the National Demonstration Project on Quality Improvement in Health Care / Donald M. Berwick, A. Blanton Godfrey, Jane Roessner ; with special contributions by Paul E. Plsek and David A. Garvin. - 1st ed. - San Francisco : Jossey-Bass, 1990. - xxv, 287 p. : ill. ; 24 cm. - The Jossey-Bass health series .

Includes bibliographical references (p. 275-279) and index.

Foreword -- Symptoms of stress in the health care system -- Applying quality management to health care -- Foundations of quality management -- Using the scientific method to define problems -- Organizing quality improvement teams -- The diagnostic journey -- Implementing successful remedies -- Holding and extending the gains -- Ten key lessons for quality improvement -- Afterword: Reflections on the future.

1555422942 9781555422943

90005229

9012165 DNLM


National Demonstration Project on Quality Improvement in Health Care (Etats-Unis)


Medical care--Quality control.--United States
Medical care--Evaluation.--United States
Quality Control--United States.
Quality of Health Care--United States.

RA 399 / B553c 1990

362.1/0973