Send : why people email so badly and how to do it better /

Shipley, David, 1963-

Send : why people email so badly and how to do it better / by David Shipley and Will Schwalbe. - 2nd ed. - New York : Alfred A. Knopf, 2008. - 274 p. ; 19 cm.

"A Borzoi book."

Includes bibliographical references (p. [261]-271) and index.

9780307270603 (alk. paper) 0307270602 (alk. paper)

2008010346

L4035-003752 SzZuIDS


Electronic mail messages.
Business communication.
Communication in management.
Interpersonal communication.

HD 30.37 / S557s 2008

658/.054692