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Using artificial intelligence in marketing : how to harness AI and maintain the competitive edge / Katie King.

By: Material type: TextTextLanguage: English Publisher: London ; New York : Kogan Page Ltd, 2019Description: x, 207 pages ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780749483395 (pbk.)
  • 0749483393 (pbk.)
Subject(s): Additional physical formats: Online version:: Using artificial intelligence in marketingDDC classification:
  • 658.800285/63
LOC classification:
  • HF 5415.1265 K53u 2019
Contents:
The AI wake-up call : the strategic transition of marketing The personalization paradox: global appetite for AI and the changing customer journey Transformational marketing and AI in tourism : a glimpse at the Asia Pacific region Transformational marketing and AI in Europe : case studies from telecoms, banking and built environment Transformational marketing and AI in North America : case studies from banking and retail Transformational marketing and AI in technology and venture capital : with a special focus on the Middle East Framework for success: democratization of AI The new marketing paradigm : reinventing the role of marketing, ethics and transparency The future of marketing has arrived: AI's wider impact on education, policy and politics Bibliography Index
Summary: Artificial Intelligence is unquestionably the way of the future - it permeates every aspect of marketing and customer service, from bots to speech recognition to computational decision making. By 2030, it is forecast that AI will boost global GDP by 14%, or nearly.
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Includes bibliographical references (pages 197-200) and index.

The AI wake-up call : the strategic transition of marketing
The personalization paradox: global appetite for AI and the changing customer journey
Transformational marketing and AI in tourism : a glimpse at the Asia Pacific region
Transformational marketing and AI in Europe : case studies from telecoms, banking and built environment
Transformational marketing and AI in North America : case studies from banking and retail
Transformational marketing and AI in technology and venture capital : with a special focus on the Middle East
Framework for success: democratization of AI
The new marketing paradigm : reinventing the role of marketing, ethics and transparency
The future of marketing has arrived: AI's wider impact on education, policy and politics
Bibliography
Index

Artificial Intelligence is unquestionably the way of the future - it permeates every aspect of marketing and customer service, from bots to speech recognition to computational decision making. By 2030, it is forecast that AI will boost global GDP by 14%, or nearly.

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