The changing business environment : Why effective leadership is increasingly important today, 5. -- Leaders in action : What effective leadership means within the context of the modern corporation, 16. -- Leaders in profile : The personal requeriments needed to provide effective leadership today, 28. -- The west products case : An examination of a firm with insufficient leadership, 43. -- Roots of the problem : A summary of why firms like west have weak managements, 56. -- Assessing the extent of the problem : How rare is the west case?, 63. -- Firms with a superior leadership capacity : Practices that create better-than-average management teams, 79. -- The forces behind the practices : What it takes of mitigate short-term economic pressures and parochial politics, 95. -- Increasing the quality and quantity of leadership : What is being done today, 109. -- Increasing the quality and quantity of leadership : What else is needed, 122