TY - BOOK AU - McDonagh,Kathryn J. TI - Patient - centered hospital care: reform from within SN - 1567930026 AV - RA 971 P298 1993 U1 - 362.1/1/068 20 PY - 1993/// CY - New York PB - American College of Healthcare Executives KW - Hospitals KW - Personnel management KW - Hospital care KW - Quality control KW - Hospital Administration KW - organization & administration KW - Quality Assurance, Health Care N2 - The art of redesigning hospitals, 1. -- Work redesign : Theory, approaches, and lessons, 9. -- Assesing and preparing the organization for work redesign, 21. -- Case management : Work redesign with patient outcomes in mind, 47. -- A model for measuring outcomes of work redesign, 71. -- Financial impacts of work redesign, 109. -- Work redesign : Getting ready for and dealing with the change, 133. -- Breaking molds : Hospital education, work redesign, and the american work force, 181. -- Work redesign : And the american work force, 181. -- Work redesign : A journey, not a destination, 193 ER -