Fisher, Roger, <br/><br/>
Building agreement / 
Roger Fisher; Daniel Shapiro 
 - London :   Cornerstone Digital,   2005. 
 - 288 p;   22 cm. 
<br/><br/> Whether you're negotiating with an angry boss or a difficult colleague - or, indeed, a stubborn teenager - you can learn to use your emotions to help you achieve the result you want. This is a guide to mastering essential negotiating skills. 
<br/><br/><label>ISBN: </label>9781905211081 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Negociación.<br/>Emociones
<br/><br/><label>LC Class. No.: </label>BF 637   / F535b 2007 
<br/><br/><label>Dewey Class. No.: </label>158.5