Burns, Alvin C.

Marketing research / Alvin C. Burns, Ronald F. Bush. - 6th ed. - Upper Saddle River, N.J. : Prentice Hall, 2010. - xxvii, 669 p. : ill. (chiefly col.) ; 27 cm.

Includes bibliographical references and indexes.

Preface --
Ch. 1. The Nature of Marketing Research --
Ch. 2. The Industry: Structure, Evaluation, and Ethics --
Ch. 3. The Marketing Research Process --
Ch. 4. Defining the Problem and Determining Research Objectives --
Ch. 5. Research Design --
Ch. 6. Secondary Data Sources --
Ch. 7. Syndicated Services --
Ch. 8. Observation, Focus Groups, and Other Qualitative Methods --
Ch. 9. Survey Data Collection Methods --
Ch. 10. Measurement in Marketing Research --
Ch. 11. Designing Data Collection Forms --
Ch. 12. Determining the Sample Plan --
Ch. 13. Determining the Size of a Sample --
Ch. 14. Data Collection in the Field, Nonresponse Error, and Questionnaire Screening --
Ch. 15. Basic Data Analysis: Descriptive Statistics --
Ch. 16. Inferring Sample Findings to the Population and Testing for Differences --
Ch. 17. Determining and Interpreting Associations between Two Variables --
Ch. 18. Predictive Analysis in Marketing Research --
Ch. 19. Presenting the Research Results --
Endnotes --
Credits --
Index.

For the undergraduate Marketing Research course. Marketing Research is the global leader in marketing research because it demonstrates how to use statistical tools in an intuitive manner.

9780136027041 9780136027041


SPSS for Windows.


Investigación de mercados
Mercadeo

HF 5415.2 / B967m 2010

658.8/3