TY - BOOK AU - Christensen,Clayton M. TI - The innovator's dilemma : : when new technologies cause great firms to fail SN - 1633691780 (pbk) AV - HD 53 C554i 2016 U1 - 658 PY - 2016/// CY - Boston, Mass. PB - Harvard Business School Press KW - Creative ability in business KW - Industrial management KW - Customer services KW - Success in business KW - Aptitud creativa en los negocios KW - Gestión industrial KW - Servicio al cliente KW - Éxito en los negocios N1 - Includes bibliographical references and index; How can great firms fail? Insights from the hard disk drive industry -- Value networks and the impetus to innovate -- Disruptive technological change in the mechanical excavator industry -- What goes up, can't go down -- Give responsibility for disruptive technologies to organizations whose customers need them -- Match the size of the organization to the size of the market -- Discovering new and emerging markets -- Performance provided, market demand, and the product life cycle -- Managing disruptive technological change: a case study -- The dilemmas of innovation: a summary ER -