TY  - BOOK
AU  - Blackard, Kirk
AU  - Gibson, James W.
TI  - Capitalizing on conflict: strategies and practices for turning conflict to synergy in organizations 
SN  - 0891061649
AV  - HD 42 B627c 2002 
PY  - 2002///
CY  - California
PB  - Davies-Black Publishing
ER  -