TY - BOOK AU - Holmes,Anthony TI - Managing through turbulent times: the 7 rules of crisis management SN - 9781906659110 AV - HD 49 H749m 2009 U1 - 658.4/092 PY - 2009/// CY - Petersfield PB - Harriman House KW - Crisis management KW - Strategic planning KW - Manejo de crisis KW - Administración de empresas KW - Planificación estratégica N1 - Incluye índice; Preface About the author Introduction 1. What do I mean by turbulence? 2. What are the limits to management? 3. Corporate lifespan 4. Psychology of management 5. The six stages of turbulence 6. The effect of turbulence 7. Stories 8. Managers or leaders? 9. Seven principles of crisis management 10. Planning for the present 11. Managing the balance sheet 12. Downsizing 13. Changing the business model 14. Planning for the future 15. The longer view 16. Conclusion Appendix: The Turbulence Matrix ER -