TY  - BOOK
AU  - Millar,Dan Pyle
AU  - Heath,Robert L.
TI  - Responding to crisis: a rehetorical approach to crisis communication 
SN  - 0805840591 (alk. paper)
AV  - HD 49 R434 2003
U1  - 658.4/056 21
PY  - 2003///
CY  - Mahwah, N.J.
PB  - Lawrence Erlbaum
KW  - Crisis management
KW  - Organizational change
KW  - Cambio organizacional
KW  - Crisis empresarial
N1  - Includes bibliographical references and indexes
ER  -