Bargaining with the devil : when to negotiate, when to fight /
Robert Mnookin.
- 1st Simon & Schuster hardcover ed.
- New York : Simon & Schuster, 2010.
- x, 320 p. ; 25 cm.
Includes bibliographical references and index.
Avoiding common traps -- Bargaining and its alternatives : costs, benefits, and beyond -- Recognition, legitimacy, and morality -- Rudolf Kasztner : bargaining with the Nazis -- Winston Churchill : May 1940--should Churchill negotiate? -- Nelson Mandela : apartheid in South Africa -- Giant software wars : IBM vs. Fujitsu -- Disharmony in the symphony -- A devilish divorce -- Sibling warfare -- Conclusion : lessons learned.
One of the country's most eminent practitioners of the art and science of negotiation offers practical advice for the most challenging conflicts -- when you are facing an adversary you don't trust, who may harm you, or who you may even feel evil.