Mnookin, Robert H.

Bargaining with the devil : when to negotiate, when to fight / Robert Mnookin. - 1st Simon & Schuster hardcover ed. - New York : Simon & Schuster, 2010. - x, 320 p. ; 25 cm.

Includes bibliographical references and index.

Avoiding common traps -- Bargaining and its alternatives : costs, benefits, and beyond -- Recognition, legitimacy, and morality -- Rudolf Kasztner : bargaining with the Nazis -- Winston Churchill : May 1940--should Churchill negotiate? -- Nelson Mandela : apartheid in South Africa -- Giant software wars : IBM vs. Fujitsu -- Disharmony in the symphony -- A devilish divorce -- Sibling warfare -- Conclusion : lessons learned.

One of the country's most eminent practitioners of the art and science of negotiation offers practical advice for the most challenging conflicts -- when you are facing an adversary you don't trust, who may harm you, or who you may even feel evil.

9781416583325 1416583327 9781416583646 (ebook) 1416583645 (ebook)

2009048661


Negotiation.
Conflict management.
Negotiation in business.
Negociación.
Solución de conflictos.
Mediación.
Negociación en los negocios.

HD 58.6 / M686b 2010