TY - BOOK AU - Mnookin,Robert H. TI - Bargaining with the devil: when to negotiate, when to fight SN - 9781416583325 AV - HD 58.6 M686b 2010 PY - 2010/// CY - New York PB - Simon & Schuster KW - Negotiation KW - Conflict management KW - Negotiation in business KW - Negociación KW - Solución de conflictos KW - Mediación KW - Negociación en los negocios N1 - Includes bibliographical references and index; Avoiding common traps -- Bargaining and its alternatives : costs, benefits, and beyond -- Recognition, legitimacy, and morality -- Rudolf Kasztner : bargaining with the Nazis -- Winston Churchill : May 1940--should Churchill negotiate? -- Nelson Mandela : apartheid in South Africa -- Giant software wars : IBM vs. Fujitsu -- Disharmony in the symphony -- A devilish divorce -- Sibling warfare -- Conclusion : lessons learned N2 - One of the country's most eminent practitioners of the art and science of negotiation offers practical advice for the most challenging conflicts -- when you are facing an adversary you don't trust, who may harm you, or who you may even feel evil UR - http://www.loc.gov/catdir/enhancements/fy1003/2009048661-d.html ER -