TY - BOOK AU - Osland,Joyce AU - Kolb,David A. AU - Rubin,Irwin M. TI - Organizational behavior: an experiential approach SN - 0130176109 AV - HD 58.7 O82o 2001 U1 - 158.7 PY - 2001/// CY - Upper Saddle River, N.J. PB - Prentice Hall KW - Organizational behavior KW - Psychology, Industrial N1 - Revised ed. of: Organizational behavior / David A. Kolb, Joyce S. Osland, Irwin M. Rubin. 6th ed. c1995; A companion book of readings is available to accompany this text; Includes bibliographical references and index; Part 1; Understanding Yourself and Other People at Work; 1 --; Chapter 1; Psychological Contract; 2 --; Vignette: "The Young and the Restless"; 2 --; Procedure for Group Meeting: Instructor/Participant Interviews; 10 --; Chapter 2; Theories of Managing People; 20 --; Vignette: "The Jack and Herb Show"; 20 --; Premeeting Preparation; 23 --; Procedure for Group Meeting: Manager of the Year Acceptance Speech; 31 --; Tips for Managers; 34 --; Personal Application Assignment; 35 --; Chapter 3; Individual and Organizational Learning; 37 --; Vignette: "Why Dumb Things Happen to Smart Companies"; 37 --; Procedure for Group Meeting: The Learning Style Inventory; 50 --; Creating a Learning Community; 51 --; Chapter 4; Individual and Organizational Behavior; 59 --; Vignette: "Employee Motivation: Creating a Motivated Workforce"; 59 --; Procedure for Group Meeting: TAT Motive Analysis; 82 --; Motivated Classroom; 86 --; Chapter 5; Values and Ethics; 95 --; Vignette: "Ray Anderson and the Natural Step"; 95 --; Procedure for Group Meeting: The Roger Worsham Case; 107 --; Chapter 6; Career Development and Work Stress; 116 --; Vignette: "Overload"; 116 --; Procedure for Group Meeting: The Life Line, Who Am I? and the Past Experience Inventory; 132 --; Part 2; Creating Effective Work Groups; 145 --; Chapter 7; Interpersonal Communication; 146 --; Vignette: "Communication Mistakes Only Really Smart People Make"; 146 --; Procedure for Group Meeting: Active Listening Exercise; 160 --; Chapter 8; Perception and Attribution; 171 --; Vignette; "The Blind Man and the Elephant"; 171 --; Procedure for Group Meeting: How I See Myself and Others; 177 --; Chapter 9; Group Dynamics and Work Teams; 189 --; Vignette: "A Fair Day's Work"; 189 --; "How Lynn Mercer Manages a Factory That Manages Itself"; 190 --; Procedure for Group Meeting: The Inner-Outer Exercise; 201 --; Chapter 10; Problem Solving and Creativity; 213 --; Vignette: "Bears and Honey Pots"; 213 --; Procedure for Group Planning: Cardiotronics Role Play; 225 --; Chapter 11; Conflict and Negotiation; 242 --; Vignette: "Costa Rica's Alternative to Labor Conflict--Solidarismo"; 242 --; Procedure for Group Meeting: The Red-Green Game; 252 --; Film-Making Equipment; 253 --; Chapter 12; Managing Diversity; 265 --; Vignette: "What's Your Eccentricity Quotient?"; 265 --; Procedure for Group Meeting: Cross-Cultural Competency Skits; 274 --; Embassy Reception; 275 --; Part 3; Leadership and Management; 285 --; Vignette: "Arrogance: The Executive Achilles' Heel"; 286 --; Procedure for Group Meeting: The Perfect Square; 293 --; Chapter 14; Organizational Culture; 301 --; Vignette: "Southwest: Back to the FUNdamentals"; 301 --; Ecoquest Case, PART I; 305 --; Procedure for Group Meeting: The Ecoquest Case; 314 --; Assessing the Organizational Culture of the Classroom; 317 --; Chapter 15; Decision Making; 326 --; Vignette: "Pajama Talk"; 326 --; Procedure for Group Meeting; 339 --; Chapter 16; Power and Influence; 350 --; Vignette: "How to Manage the Boss"; 350 --; Procedure for Group Meeting: Influence Role Play; 359 --; Chapter 17; Empowerment and Coaching; 378 --; Vignette: "Nobody's as Smart as Everybody"; 378 --; Procedure for Group Meeting: The Enterprise Merger Game; 387 --; Chapter 18; Performance Appraisal; 423 --; Vignette: "Leader as Developer"; 423 --; Procedure for Group Meeting: Performance Appraisal Role Plays; 428 --; Personal Application Assignment; 437 --; Part 4; Managing Effective Organizations; 439 --; Chapter 19; Organization Design; 440 --; Vignette: "Permeability in Action: Case Study of a Boundaryless Organization"; 440 --; Procedure for Group Meeting: Structure, Inc; 456 --; Chapter 20; Managing Change; 464 --; Vignette: "How to Live in a Fad Culture"; 464 --; "Rate Your Readiness to Change"; 466 --; Procedure For Group Meeting: The Hollow Square Exercise; 480 --; Donor Services Case; 503 --; Custom Chip, Inc; 507 --; Rudi Gassner and the Executive Committee of BMG International; 515 --; Women and Global Leadership at Bestfoods; 533 ER -