TY  - BOOK
AU  - Shankman,Peter
TI  - Nice companies finish first: why cutthroat management is over--and collaboration is in 
SN  - 9780230341890
AV  - HD 58.7 S528n 2013
U1  - 658 
PY  - 2013///
CY  - New York
PB  - Palgrave Macmillan
KW  - Corporate culture
KW  - Organizational effectiveness
KW  - Leadership
KW  - Customer relations
KW  - Empresas
KW  - Evaluación
KW  - Efectividad organizacional
KW  - Administración de empresas
KW  - Primera Jornada de Catalogación
N1  - Includes index; What's so great about being a nice guy? --  The nine warning signs of a hopeless jerk --  Trait #1 : enlightened self-interest --  Trait #2 : the accessibility factor --  Trait #3 : strategic listening --  Trait #4 : good stewardship --  Trait #5 : 360 loyalty --  Trait #6 : glass-half-full POV --  Trait #7 : customer service-centric --  Trait #8 : merit-based competitor --  Trait #9 : gives a damn --  Nice guys (and gals) are the future of business
ER  -