Dobyns, Lloyd. Quality or else : the revolution in world business / Lloyd Dobyns and Clare Crawford-Mason. - Boston : Houghton Mifflin, 1991. - 309 p. : ill. ; 25 cm. Includes bibliographical references (p. 300-309). ISBN: 0395574390 039563749x (pbk) LCCN: 91024378 Subjects--Topical Terms: Total quality management. LC Class. No.: HD 62.15 / D743q 1991 Dewey Class. No.: 658.5