TY  - BOOK
ED  - Harvard Business Review
TI  - Harvard business review on negotiation and conflict resolution / 
SN  - 1578512360 (alk. paper)
AV  - HD 58.6 H339 2000
U1  - 658.4/05 
PY  - 2000///
CY  - Boston, MA
PB  - Harvard Business School Press
KW  - Negotiation in business
KW  - Conflict management
KW  - Negociación en los negocios
KW  - Solución de conflictos
N1  - Includes bibliographical references and index; 1. Management of Differences by Warren H. Schmidt and Robert Tannenbaum 2. The Team That Wasn't by Suzy Wetlaufer 3. Overcoming Group Warfare by Robert R. Blake and Jane S. Mouton 4. Negotiating with a Customer You Can't Afford to Lose by Thomas C. Keiser 5. Turning Negotiation into a Corporate Capability by Danny Ertel 6. When Consultants and Clients Clash by Idalene F. Kesner and Sally Fowler 7. Five Ways to Keep Disputes Out of Court by John R. Allison 8. Alternative Dispute Resolution: Why It Doesn't Work and Why It Does by Todd B. Carver and Albert A. Vondra
ER  -