TY - BOOK AU - Sherman,Aliza AU - Smith,Danielle Elliott TI - Social media engagement for dummies T2 - For dummies SN - 9781118530191 (pbk.) AV - HF 5415.1265 S553s 2013 U1 - 006.7/54 PY - 2013///] CY - Hoboken, N.J. PB - John Wiley & Sons Inc KW - Internet marketing KW - Social media KW - Handbooks, manuals, etc KW - Online social networks KW - Relationship marketing KW - Mercadeo por internet KW - Mercadeo en las redes sociales KW - fast N1 - Includes index; Introduction -- The basics of social media engagement -- Exploring the elements of social media engagement -- Examining the basic engagement tools -- Engaging through additional social channels -- Leveraging audio and video for engagement -- The part of tens N2 - Social media engagement can help you turn prospects into customers and customers into evangelists for your business. Learn how to build these relationships, maintain a viable presence on social networks, and give customers a reason to interact with you ER -