TY - BOOK AU - Tracy,Brian TI - Motivation SN - 9780814433119 AV - HF 5549.5 T761m 2013 U1 - 658.3112 PY - 2013///] CY - New York PB - American Management Association KW - 20150300 KW - Selección de personal KW - Administración de personal KW - Motivación del empleado KW - Employee motivation N1 - Includes index; The X factor -- Select the right people -- Start them strong -- Communicate clear expectations -- Practice participative management -- The four factors of motivation -- The three Rs -- Install management by values -- Practice management by objectives -- Use management by exception -- Apply the Pareto principle -- Be a teacher -- Train and educate continuously -- Insist on the zero defects principle -- Introduce quality circles, quality teams -- Practice brainstorming regularly -- Become a mentor -- Lead by example -- Listen to your staff -- Remember the friendship factor -- Create motivational magic ER -