TY  - BOOK
AU  - Whalen,D.Joel
AU  - Ricca,Tina M.
TI  - The professional communications toolkit
SN  - 1412927161 (pbk.)
AV  - HF 5718  W552p 2007
U1  - 658.4/5 22
PY  - 2007///
CY  - Thousand Oaks, Calif.
PB  - Sage Publications
KW  - Business communication
KW  - Comunicación en los negocios
N1  - Includes bibliographical references (p. 263-274) and index; Effective communication: it's not about you --
Message strategies what to speak & what to write: attitude is 90% of speaking --
The power and limitations of speaking --
--
When you're afraid to communicate: understanding anxiety and fear --
Managing communication anxiety: action steps you can take --
Making people believe you: persuasive communication --
Message packaging strategies for formatting presentations: how you say it --
Message delivery performing the presentation --
Writing e-mails and memos with high communication factor --
Communicating with tables, graphs & charts: your visual toolbox --
Maximum powerpoint
N2  - The Professional Communications Toolkit presents a compelling vision of communication that offers little known and amazingly effective techniques for the novice speaker and stage-savvy pro alike. Author D. Joel Whalen provides practical, research-based tools that apply perfectly to all professional communication, whether itʹs one-on-one conversations, speaking at small staff meetings, or delivering a keynote address to a ballroom full of people
UR  - http://www.loc.gov/catdir/toc/ecip0616/2006021551.html
UR  - http://www.loc.gov/catdir/enhancements/fy0666/2006021551-d.html
UR  - http://www.loc.gov/catdir/enhancements/fy0734/2006021551-b.html
ER  -