Reaching out : interpersonal effectiveness and self-actualization /
Interpersonal effectiveness and self-actualization
David W. Johnson.
- 6th ed.
- Boston : Allyn & Bacon, c1997.
- ix, 422 p. : ill. ; 23 cm.
Includes bibliographical references (p. 473-475) and index.
Importance of interpersonal skills -- Self-disclosure -- Developing and maintaining trust -- Increasing your communication skills -- Expressing your feelings verbally -- Expressing your feelings nonverbally -- Helpful listening and responding -- Resolving interpersonal conflicts -- Anger, stress, and managing feelings -- Building relationships with diverse others -- Barriers to interpersonal effectiveness.