Austin, Michael J.

Managing the challenges in human service organizations : a casebook / Michael J. Austin, Ralph P. Brody, Thomas Packard. - Thousand Oaks, California : Sage Publications, c2009. - xii, 284 p. : il. ; 23 cm.

Introduction -- Case assessment and debriefing -- Governance, environment, and structure -- Leadership and ethics -- Planning, program design, and evaluation -- Financial management and information systems -- Human resource management and supervision -- Organizational change and organizational dynamics.

9781412941273 (rústica) 141294127X (rústica)


Human services--Management.
Servicio social.
Servicios humanos--Administración.
20151100

HV 41 / A937m 2009

361.0068