TY - BOOK AU - Austin,Michael J. AU - Brody,Ralph AU - Packard,Thomas Roy TI - Managing the challenges in human service organizations: a casebook SN - 9781412941273 (rústica) AV - HV 41 A937m 2009 U1 - 361.0068 PY - 2009/// CY - Thousand Oaks, California PB - Sage Publications KW - Human services KW - Management KW - Servicio social KW - Servicios humanos KW - Administración KW - 20151100 N1 - Introduction -- Case assessment and debriefing -- Governance, environment, and structure -- Leadership and ethics -- Planning, program design, and evaluation -- Financial management and information systems -- Human resource management and supervision -- Organizational change and organizational dynamics ER -