How do public managers manage? : Bureaucratic constraints, organizational culture, and the potential for reform /
Carolyn Ban
- San Francisco : Jossey - Bass Publishers, 1995
- xix, 300 p. / 23 cm.
- The Jossey - Bass public administration series .
Bureaucratic constraints, administrative coping strategies, and the potential for reform, 1. -- The world of the public manager, 19. -- Varieties of organization : four cases, 21. -- The different roles of public managers, 53. -- How public managers cope with the civil service system, 87. -- The personel office : Friend or foe?, 89. -- The labyrinth of the hiring process, 123. -- Addressing performance problems, 157. -- The budgetary imperative, 187. -- The position classification system : A budgetary control system in disguise, 189. -- Coping with ceiling, freezes, and reductions in force, 227. -- Conclusion : Loosening constraints and changing culture : the potential for reform, 263