TY  - BOOK
AU  - Moore,Mark Harrison
TI  - Creating public value: strategic management in government 
AV  - JF1525.E8 M821c 1995
U1  - 353.007/2 20
PY  - 1995///
CY  - Cambridge, Mass.
PB  - Harvard University Press
KW  - Civil service ethics
KW  - Government executives
KW  - Public administration
KW  - Strategic planning
KW  - Ejecutivos del estado
KW  - Overheidsmanagement
KW  - gtt
KW  - Ambtenaren
KW  - Strategisch management
KW  - CIVIL SERVICE
KW  - unbist
KW  - PUBLIC ADMINISTRATION
KW  - ETHICS
KW  - MORAL ASPECTS
KW  - Offentliches Unternehmen
KW  - swd
KW  - Management
KW  - USA
KW  - Government
KW  - Finance
KW  - United States
N1  - Includes bibliographical references (p. [311]-395) and index; 1. Managerial Imagination -- Pt. I. Envisioning Public Value. 2. Defining Public Value. 3. Organizational Strategy in the Public Sector -- Pt. II. Building Support and Legitimacy. 4. Mobilizing Support, Legitimacy, and Coproduction: The Functions of Political Management. 5. Advocacy, Negotiation, and Leadership: The Techniques of Political Management -- Pt. III. Delivering Public Value. 6. Reengineering Public Sector Production: The Function of Operational Management. 7. Implementing Strategy: The Techniques of Operational Management -- Conclusion: Acting for a Divided, Uncertain Society
N2  - A seminal figure in the field of public management, Mark Moore presents his summation of fifteen years of research, observation, and teaching about what public sector executives should do to improve the performance of public enterprises. Useful for both practicing public executives and those who teach them, this book explicates some of the richest of several hundred cases used at Harvard's Kennedy School and illuminates their broader lessons for government managers. Moore addresses four questions that have long bedeviled public administration: What should citizens and their representatives expect and demand from public executives? What sources can public managers consult to learn what is valuable for them to produce? How should public managers cope with inconsistent and fickle political mandates? How can public managers find room to innovate?
UR  - http://books.google.com/books?id=d1WFAAAAMAAJ
ER  -