TY  - BOOK
AU  - Osborne,David
AU  - Plastrik,Peter
TI  - Banishing bureaucracy: The five strategies for reinventing government 
AV  - JK 421 O81b 1997
PY  - 1997///
CY  - Reading, MA
PB  - Addison - Wesley
KW  - Administrative agencies
KW  - United States
KW  - Bureaucracy
KW  - Government productivity
KW  - Entrepreneurship
KW  - Agencias administrativas
KW  - Estados Unidos
KW  - Burocracia
KW  - Industriales
ER  -