Miller, John G., 1958-

QBQ! : the question behind the question : practicing personal accountability at work and in life / Question behind the question Practicing personal accountability at work and in life John G. Miller. - New York : G.P. Putnam's Sons, c2004. - 115 p. ; 22 cm.

Originally published: Denver, CO : Denver Press, c2001.

Offers advice on developing solutions that avoid blame to address such issues as how to improve a situation, recognize individual contributions, and emphasize personal solutions in order to improve service, teamwork, and adaptability.

0399152334 9780399152337

2004044733


Choice (Psychology)
Decision making.
Problem solving.
Responsibility.
Elección (Psicología).
Toma de decisiones.
Resolución de problemas.
Choice Behavior.
Decision Making.
Problem Solving.
Social Responsibility.

BF 611 / M648 2004

153.83