TY  - BOOK
AU  - Miller,John G.
TI  - QBQ!: the question behind the question : practicing personal accountability at work and in life 
SN  - 0399152334
AV  - BF 611 M648 2004
U1  - 153.83 
PY  - 2004///
CY  - New York
PB  - G.P. Putnam's Sons
KW  - Choice (Psychology)
KW  - Decision making
KW  - Problem solving
KW  - Responsibility
KW  - Elección (Psicología)
KW  - Toma de decisiones
KW  - Resolución de problemas
KW  - Choice Behavior
KW  - Decision Making
KW  - Problem Solving
KW  - Social Responsibility
N1  - Originally published: Denver, CO : Denver Press, c2001
N2  - Offers advice on developing solutions that avoid blame to address such issues as how to improve a situation, recognize individual contributions, and emphasize personal solutions in order to improve service, teamwork, and adaptability
UR  - http://www.loc.gov/catdir/enhancements/fy0717/2004044733-b.html
UR  - http://www.loc.gov/catdir/enhancements/fy0717/2004044733-d.html
ER  -