Markel, Mike. <br/><br/>
Technical communication / 
Mike Markel. 
 - 7th ed. 
 - New York, NY :  Bedford/St. Martin's /  2003. 
 - 699 p. 
<br/><br/> Includes Index. 
<br/><br/><label>ISBN: </label>0312403380 
<br/><br/><label>LCCN: </label>2002115974 
<br/><br/><label>LC Class. No.: </label> / M345