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	1.	Image from Amazon.com	The innovator's dilemma : when new technologies cause great firms to fail / Clayton M. Christensen. by Christensen, Clayton M. (Clayton Magleby), 1952-2020 Series: Management of innovation and change series Material type: Text; Format: print regular print Language: English Publication details: Boston, Mass. : Harvard Business School Press, c1997 Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HD 53 C554i 1997. Place hold Save to lists Add to cart (remove)
	2.	Image from Amazon.com	The innovator's dilemma : the revolutionary book that will change the way you do business / Clayton M. Christensen. by Christensen, Clayton M. (Clayton Magleby), 1952-2020 Series: Collins Business Essentials Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Publication details: New York : HarperCollins, 2006 Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HD 53 C554i 2006. Place hold Save to lists Add to cart (remove)
	3.	Image from Amazon.com	How to say it : creating complete customer satisfaction : winning words, phrases, and strategies to build lasting relationships in sales and service / Jack Griffin. by Griffin, Jack Series: How to say it series \| How to say it Edition: 1st ed. Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Publication details: New York : Prentice Hall Press, 2013 Other title: Creating complete customer satisfaction Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HF 5438 G851h 2013. Place hold Save to lists Add to cart (remove)
	4.	Image from Amazon.com	The innovator's dilemma : when new technologies cause great firms to fail / Clayton M. Christensen. by Christensen, Clayton M. (Clayton Magleby), 1952-2020 Series: Management of innovation and change series Material type: Text; Format: print regular print Language: English Publication details: Boston, Mass. : Harvard Business School Press, 2016 Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HD 53 C554i 2016. Place hold Save to lists Add to cart (remove)
	5.	Image from Amazon.com	The social media strategist : build a successful program from the inside out / Christopher Barger. by Barger, Christopher Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Publication details: New York : McGraw-Hill, 2012 Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HM 851 B251s 2012. Place hold Save to lists Add to cart (remove)