The professional communications toolkit / D. Joel Whalen with Tina M. Ricca.

By:

Whalen, D. Joel

Contributor(s):

Ricca, Tina M

Material type: Text

TextLanguage: Spanish Publication details: Thousand Oaks, Calif. : Sage Publications, c2007.Description: xviii, 284 p. : ill. ; 26 cmISBN:

1412927161 (pbk.)
9781412927161 (pbk.)

Subject(s):

DDC classification:

658.4/5 22

LOC classification:

HF 5718 W552p 2007

Online resources:

Contents:

Effective communication: it's not about you -- Message strategies what to speak & what to write: attitude is 90% of speaking -- The power and limitations of speaking -- -- When you're afraid to communicate: understanding anxiety and fear -- Managing communication anxiety: action steps you can take -- Making people believe you: persuasive communication -- Message packaging strategies for formatting presentations: how you say it -- Message delivery performing the presentation -- Writing e-mails and memos with high communication factor -- Communicating with tables, graphs & charts: your visual toolbox -- Maximum powerpoint.

Summary: The Professional Communications Toolkit presents a compelling vision of communication that offers little known and amazingly effective techniques for the novice speaker and stage-savvy pro alike. Author D. Joel Whalen provides practical, research-based tools that apply perfectly to all professional communication, whether itʹs one-on-one conversations, speaking at small staff meetings, or delivering a keynote address to a ballroom full of people.

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Holdings
Item type	Current library	Home library	Collection	Shelving location	Call number	Copy number	Status	Barcode
Libro	Biblioteca Juan Bosch	Biblioteca Juan Bosch	Ciencias Sociales	Ciencias Sociales (3er. Piso)	HF 5718 W552p 2007 (Browse shelf(Opens below))	1	Available	00000109329

Includes bibliographical references (p. 263-274) and index.

Effective communication: it's not about you --
Message strategies what to speak & what to write: attitude is 90% of speaking --
The power and limitations of speaking --
--
When you're afraid to communicate: understanding anxiety and fear --
Managing communication anxiety: action steps you can take --
Making people believe you: persuasive communication --
Message packaging strategies for formatting presentations: how you say it --
Message delivery performing the presentation --
Writing e-mails and memos with high communication factor --
Communicating with tables, graphs & charts: your visual toolbox --
Maximum powerpoint.

The Professional Communications Toolkit presents a compelling vision of communication that offers little known and amazingly effective techniques for the novice speaker and stage-savvy pro alike. Author D. Joel Whalen provides practical, research-based tools that apply perfectly to all professional communication, whether itʹs one-on-one conversations, speaking at small staff meetings, or delivering a keynote address to a ballroom full of people.

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