Results of search for 'su:"Customer services"' › Biblioteca Juan Bosch catalog

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1.	Image from Amazon.com	The future of competition : co-creating unique value with customers / C. K. Prahalad, Venkat Ramaswamy by Prahalad, C. K Ramaswamy, Venkatram Material type: Text; Format: print Language: EN Publication details: Boston : Harvard Business School Press, 2004 Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HD 41 P898f 2004. Place hold Save to lists Add to cart (remove)
2.	Image from Amazon.com	Empowered : unleash your employees, energize your customers, transform your business / Josh Bernoff, Ted Schadler. by Bernoff, Josh Schadler, Ted Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. : Harvard Business Press, c2010 Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HD 45 B529e 2010. Place hold Save to lists Add to cart (remove)
3.	Image from Amazon.com	The innovator's dilemma : when new technologies cause great firms to fail / Clayton M. Christensen. by Christensen, Clayton M. (Clayton Magleby), 1952-2020 Series: Management of innovation and change series Material type: Text; Format: print regular print Language: English Publication details: Boston, Mass. : Harvard Business School Press, c1997 Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HD 53 C554i 1997. Place hold Save to lists Add to cart (remove)
4.	Image from Amazon.com	The innovator's solution : creating and sustaining successful growth / Clayton M. Christensen, Michael E. Raynor. by Christensen, Clayton M. (Clayton Magleby), 1952-2020 Raynor, Michael E, 1967- Material type: Text; Format: print regular print Language: English Publication details: Boston, Mass. : Harvard Business School Press, c2003 Online resources: Table of contents Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HD 53 C554i 2003. Place hold Save to lists Add to cart (remove)
5.	Image from Amazon.com	The innovator's dilemma : the revolutionary book that will change the way you do business / Clayton M. Christensen. by Christensen, Clayton M. (Clayton Magleby), 1952-2020 Series: Collins Business Essentials Material type: Text; Format: print regular print ; Literary form: Not fiction Language: English Publication details: New York : HarperCollins, 2006 Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HD 53 C554i 2006. Place hold Save to lists Add to cart (remove)
6.	Image from Amazon.com	Invented here : maximizing your organization's internal growth and profitability / Bart Victor, Andrew C. Boynton. by Victor, Bart, 1955- Boynton, Andrew C Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass : Harvard Business School Press, c1998 Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HD 58.8 V642i 1998. Place hold Save to lists Add to cart (remove)
7.	Image from Amazon.com	The Northbound train : finding the purpose, setting the direction, shaping the destiny of your organization / Karl Albrecht. by Albrecht, Karl, 1941- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : AMACON, c1994 Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HD 58.9 A341n 1994. Place hold Save to lists Add to cart (remove)
8.	Image from Amazon.com	How Toyota became #1 : leadership lessons from the world's greatest car company / David Magee. by Magee, David, 1965- Material type: Text; Format: print ; Literary form: Not fiction Language: Portuguese Publication details: Brasil : Elsevier Editora Ltda, 2007 Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HD 9710 M191s 2007. Place hold Save to lists Add to cart (remove)
9.	Image from Amazon.com	El marketing en los despachos profesionales : herramientas para atraer y retener a los clientes rentables / José luis del Olmo Arriaga. by Olmo Arriaga, José Luis del Series: Yumelia., Sociedad Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Publication details: Madrid : Ediciones Internacionales Universitarias, 2011 Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HF 5415 O51m 2011. Place hold Save to lists Add to cart (remove)
10.	Image from Amazon.com	The connected company / by Dave Gray with Thomas Vander Wal. by Gray, David, 1957- Vander Wal, Thomas Material type: Text; Format: print ; Literary form: Not fiction Publication details: Sebastopol, CA : O'Reilly Media, Inc., c2012 Online resources: Contributor biographical information Publisher description Table of contents only Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HF 5415.1265 G778c 2012. Place hold Save to lists Add to cart (remove)
11.	Image from Amazon.com	The experience economy : work is theatre & every business a stage / B. Joseph Pine II, James H. Gilmore. by Pine, Joseph B Gilmore, James H., \|d 1959- Material type: Text; Format: print Language: English Publication details: Boston : Harvard Business School Press, 1999 Online resources: Table of contents Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HF 5415.15 P649e 1999. Place hold Save to lists Add to cart (remove)
12.	Image from Amazon.com	Un buen servicio ya no basta! : cuatro principios del servicio excepcional al cliente / Leonard L. Berry ; traducción, Adriana de Hassan. by Berry, Leonard L, 1942- Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Original language: English Publication details: Bogotá, Colombia : Editorial Norma, 1996 c1995 Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HF 5415.5 B534b 1996. Place hold Save to lists Add to cart (remove)
13.	Image from Amazon.com	Customer innovation : customer-centric strategy for enduring growth / Marion Debruyne. by Debruyne, Marion Material type: Text; Format: print ; Literary form: Not fiction Publisher: London ; Philadelphia : Kogan Page, 2014 Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HF 5415.5 D288c 2014. Place hold Save to lists Add to cart (remove)
14.	Image from Amazon.com	Eso no es asunto mío! : atrévase como cliente a exigir un mejor servicio; y láncese como empresa a ofrecerlo / Peter Glen ; traducción Jorge Enrique Wahanik. by Glen, Peter Wahanik, Jorge Enrique [tr.] Edition: 1a ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Barcelona : Norma, c1992 Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HF 5415.5 G558e 1992. Place hold Save to lists Add to cart (remove)
15.	Image from Amazon.com	Keeping the edge : giving customers the service they demand / Dick Schaaf ; foreword by Karl Albrecht. by Schaaf, Dick Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, N.Y., U.S.A. : Dutton, c1995 Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HF 5415.5 S291k 1995. Place hold Save to lists Add to cart (remove)
16.	Image from Amazon.com	Customers.com : how to create a profitable business strategy for the Internet and beyond / Patricia B. Seybold with Ronni T. Marshak. by Seybold, Patricia B Marshak, Ronni T Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Times Business, c1998 Online resources: Contributor biographical information Sample text Publisher description Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HF 5415.5 S519c 1998. Place hold Save to lists Add to cart (remove)
17.	Image from Amazon.com	Unleashing excellence : the complete guide to ultimate customer service / Dennis Snow, Teri Yanovitch. by Snow, Dennis Yanovitch, Teri Series: Times Group Books / Times Business Series Edition: 2nd ed., updated and expanded. Material type: Text; Format: print ; Literary form: Not fiction Publication details: India : Wiley, c2010 Online resources: Contributor biographical information Publisher description Table of contents only Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HF 5415.5 S674u 2010. Place hold Save to lists Add to cart (remove)
18.	Image from Amazon.com	Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl. by Chopra, Sunil, 1960- Meindl, Peter, 1970- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Prentice Hall, c2001 Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HF5415.13 .C533 2001. Place hold Save to lists Add to cart (remove)
19.	Image from Amazon.com	Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl. by Chopra, Sunil, 1960- Meindl, Peter, 1970- Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Prentice Hall, c2007 Online resources: Table of contents only Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HF5415.13 C549s 2007. Place hold Save to lists Add to cart (remove)
20.	Image from Amazon.com	Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl. by Chopra, Sunil, 1960- Meindl, Peter, 1970- Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Prentice Hall, c2010 Availability: Items available for loan: Biblioteca Juan Bosch (1)Call number: HF5415.13 C549s 2010. Place hold Save to lists Add to cart (remove)