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010			_a 2020053512
020			_a9781250246523 (hardcover)
020			_a1250246520 (hardcover)
020			_z9781250246530 _q(ebook)
040			_aDLC _beng _erda _cDLC _dDLC
041			_aeng
042			_apcc
050	1	4	_aHD 30.3 _bD533d 2021
082	0	0	_a651.7
100	1		_aDhawan, Erica _918988
245	1	0	_aDigital body language : _bhow to build trust and connection, no matter the distance / _cErica Dhawan.
264		1	_aNew York : _bSt. Martin's Press, _c[2021]
300			_axix, 267 pages : _billustrations ; _c25 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references (pages 249-257) and index.
505			_aIntroduction Digital elements of style. What is digital body language? ; Why are you so stressed? Navigating power plays and anxiety ; What are you really saying? How to read between the lines The four laws of digital body language. Value visibly. Stop disrespecting me! ; Communicate carefully. Think before you type ; Collaborate confidently. Teamwork in a digital age ; Trust totally. Innovate faster and further together Digital body language across difference. Gender. He said. She said. They said ; Generation. Old school, new school ; Culture. Lost in translation Conclusion Appendix: The digital body language guidebook
520			_a"From Erica Dhawan, co-author of Get Big Things Done, the definitive guide to communicating and connecting wherever you are. Email replies that show up a week later. Video chats full of "oops sorry no you go" and "can you hear me?!" Ambiguous text-messages. Weird punctuation you can't make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other? Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible -- or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails. Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges-from large conferences and video meetings to daily emails, texts, IMs, and conference calls-and offers insights and solutions to build trust and clarity to anyone in our ever changing world"-- _cProvided by publisher.
650		0	_aCommunication in organizations.
650		4	_aComunicación organizacional _92099
650		4	_aComunicación en administración _94016
650		0	_aInterpersonal communication.
650		4	_aComunicación interpersonal _91307
650		0	_aInformation technology _xSocial aspects.
650		4	_aTecnologías de la información _xAspectos sociales _91412
650		0	_aBody language.
650		4	_aExpresión corporal _98290
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
942			_2lcc _cBK