000			01499cam a2200313 a 4500
001			110545
005			20230410105613.0
008			090813s2010 nyu 001 0 eng
035			_a15866525
010			_a2009031662
020			_a9780814413081 (pbk.)
020			_a0814413080 (pbk.)
035			_a(OCoLC)ocn351269581
040			_aDLC _cDLC _dBTCTA _dYDXCP _dC#P _dSINLB _dCDX _dDLC
050	1	4	_aHD 30.3 _bC319c 2010
082	0	0	_a658.4/5
100	1		_aCarroll, Nannette Rundle.
245	1	4	_aThe communication problem solver : _bsimple tools and techniques for busy managers / _cNannette Rundle Carroll; foreword Michael Soon Lee
260			_aNew York, N.Y. : _bAmerican Management Association, _c2010.
300			_axvi, 284 p. ; _c23 cm.
500			_aIncludes index.
505	0		_aThe power of relationship -- Setting expectations with turbocharged clarity -- Communicating your expectations : what to say and how to say it -- Workflow management : communication tools -- Top-tier questioning techniques -- How to break the judging habit -- Common people problems--a handy reference -- Giving feedback--sweet or sour? -- Compelling coaching techniques -- DREAM delegating ensures clarity and collaboration -- Don't have time to listen? Try these tips -- Be a gold medal communicator!
650		0	_aCommunication in management.
650		0	_aProblem solving.
650		0	_aInterpersonal communication.
700	1		_aSoon Lee, Michael _efwd.
942			_2lcc _cbk
946			_ags
999			_c40122 _d40122