000 00985cam a2200313 a 4500
001 118178
005 20230410115429.0
008 931215s19942013nyua b 001 0 eng
035 _9(DLC) 93049388
035 _a637175
010 _a 93049388
020 _a0913351156
040 _aDLC
_cDLC
_dDLC
050 1 4 _aHD 58.9
_bA341n 1994
082 0 0 _a658.4/012
_220
100 1 _aAlbrecht, Karl,
_d1941-
245 1 4 _aThe Northbound train :
_bfinding the purpose, setting the direction, shaping the destiny of your organization /
_cKarl Albrecht.
260 _aNew York :
_bAMACON,
_cc1994.
300 _ax, 213 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references and index.
650 0 _aOrganizational effectiveness.
650 0 _aStrategic planning.
650 0 _aCustomer services.
650 4 _aEfectividad organizacional.
650 4 _aPlanificación estratégica.
650 4 _aServicios al cliente.
942 _2lcc
_cbk
946 _aYSL
999 _c41030
_d41030