000 02560cam a22004094a 4500
001 117089
005 20230410115528.0
008 031205s2004 nyu b 001 0 eng
035 _a13425031
925 0 _aacquire
_b2 shelf copies
_xpolicy default
942 _2lcc
_cbk
010 _a 2003064354
020 _a074323670X
040 _aDLC
_cDLC
_dDLC
041 _aEng
042 _apcc
050 1 4 _aHD59.2
_bAL462 2004
082 0 0 _a659.2
_222
100 1 _aAlsop, Ronald.
245 1 4 _aThe 18 immutable laws of corporate reputation :
_bcreating, protecting, and repairing your most valuable asset /
_cRonald J. Alsop.
246 3 _aEighteen immutable laws of corporate reputation
260 _aNew York :
_bFree Press,
_cc2004.
300 _axii, 306 p. ;
_c24 cm.
440 2 _aA Wall Street journal book
504 _aIncludes bibliographical references and index.
505 _aPart 1: Establishing a good reputation -- Maximize your most powerful asset -- Know thyself-measure your reputation -- Learn to play to many audiences -- Live your values and ethics -- Be a model citizen -- Convey a compelling corporate vision -- Create emotional appeal -- Part 2: Keeping that good reputation -- Recognize your shortcomings -- Stay vigilant to ever-present perils -- Make your employees your reputation champions -- Control the Internet before it controls you -- Speak with a single voice -- Beware the dangers of reputation rub-off -- Part 3: Repairing a damaged reputation -- Manage crises with finesse -- Fix it right the first time -- Never underestimate the public's cynicism -- Remember -- being defensive is offensive -- If all else fails, change your name.
520 _aA veteran "Wall Street Journal" authority on branding offers a most timely look at why problems in corporate reputation have never been more widespread--and gives organizations the 18 rules to follow in developing and perfecting a sterling image.
650 0 _aCorporate image.
650 0 _aBrand name products
_xManagement.
650 0 _aCorporations
_xPublic relations.
730 0 _aWall Street journal.
856 4 2 _3Contributor biographical information
_uhttp://www.loc.gov/catdir/bios/simon053/2003064354.html
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/description/simon052/2003064354.html
856 4 1 _3Table of contents only
_uhttp://www.loc.gov/catdir/enhancements/fy0631/2003064354-t.html
856 4 1 _3Sample text
_uhttp://www.loc.gov/catdir/enhancements/fy0641/2003064354-s.html
946 _adpf
999 _c42992
_d42992