000			01411cam a2200313 4500
001			2199
005			20230410115618.0
008			060907s1999 mau eng
020			_a0875848192
035			_9funglode2207
041			_aeng
050	1	4	_aHF 5415.15 _bP649e 1999
082	0	0	_a658.5/6
100	1		_aPine, Joseph B.
245	1	4	_aThe experience economy : _bwork is theatre & every business a stage / _cB. Joseph Pine II, James H. Gilmore.
260			_aBoston : _bHarvard Business School Press, _c1999
300			_axii, 254 p. : _bill. ; |c 24 cm.
520			_aWelcome to the experience economy, 1. -- Setting the stage, 27. -- The show must go on, 45. -- Get your act together, 69. -- Experiencing less sacrifice, 81. -- A refreshing expe`rience, 95. -- Work is theatre, 101. -- Performing to form, 119. -- Now act your part, 139. -- The customer is the products, 163. -- Finding your role in the world, 185. -- Exit, stage right, 205
650		0	_aProduct management.
650		0	_aDiversification in industry.
650		0	_aCustomer services.
650		4	_aAdministración de la producción
650		4	_aServicio al Cliente.
650		4	_aIndustria _xDirección y administración
650		4	_aAdministración de empresas
700	1		_aGilmore, James H., |d 1959-
856	7		_3Table of contents _uhttp://lcweb.loc.gov/catdir/toc/98-33202.html _2http
942			_2lcc _cbk
999			_c44658 _d44658