Harvard business review on negotiation and conflict resolution.

Harvard business review on negotiation and conflict resolution. Negotiation and conflict resolution - Boston : Harvard Business School Press, c2000. - v, 228 p. ; 21 cm. - The Harvard business review paperback series .

Includes bibliographical references and index.

Management of differences / Warren H. Schmidt and Robert Tannenbaum -- The team that wasn't / Suzy Wetlaufer -- Overcoming group warfare / Robert R. Blake and Jane S. Mouton -- Negotiating with a customer you can't afford to lose / Thomas C. Keiser -- Turning negotiation into a corporate capability / Danny Ertel -- When consultants and clients clash / Idalene F. Kesner and Sally Fowler -- Five ways to keep disputes out of court / John R. Allison -- Alternative dispute resolution: why it doesn't work and why it does / Todd B. Carver and Albert A. Vondra.

1578512360 (alk. paper) 9781578512362 (alk. paper)

99028453

GBA1-63436


Negotiation in business.
Conflict management.
Nègociations (Affaires)
Gestion des conflits
Negociación en los negocios.
Negociación.

H339h 2000

658.4/05