Includes bibliographical references (pages 367-377) and index.

Decisions and implementation -- When is power used? -- Diagnosing power and dependence -- Where does power come from? -- Resources, allies, and the new golden rule -- Location in the communication network -- Formal authority, reputation, and performance -- The importance of being in the right unit -- Individual attributes as sources of power -- Framing : how we look at things affects how they look -- Interpersonal influence -- Timing is (almost) everything -- The politics of information and analysis -- Changing the structure to consolidate power -- Symbolic action : language, ceremonies, and settings -- Even the mighty fall : how power is lost -- Managing political dynamics productively -- Managing with power.