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The financial professional's guide to communication : how to strengthen client relationships and build new ones / Robert L. Finder, Jr.

By: Material type: TextTextPublication details: Upper Saddle River, New Jersey : FT Press, [2013]Description: ix, 196 p. : illustrations ; 21 cmISBN:
  • 9780133017908 (hardback : alk. paper)
  • 0133017907
Subject(s): DDC classification:
  • 332.1068/8
LOC classification:
  • HG 179.5 F494f 2013
Contents:
Introduction: learning to dance -- Defining your core -- The secret of listening critically -- "The financial professional will see you now" -- Please, tell me more -- Any questions? -- Skills for speaking critically -- Speaking critically -- The vocal component -- The eyes have it -- Are you a substance abuser? -- It's all in the presentation -- On the way to Carnegie Hall -- Conclusion -- End notes.
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Includes bibliographical references.

Introduction: learning to dance -- Defining your core -- The secret of listening critically -- "The financial professional will see you now" -- Please, tell me more -- Any questions? -- Skills for speaking critically -- Speaking critically -- The vocal component -- The eyes have it -- Are you a substance abuser? -- It's all in the presentation -- On the way to Carnegie Hall -- Conclusion -- End notes.

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